Building Better Relationships & People Outcomes
In this course, you will learn about the art and science of human connection and how to build enduring relationships with clients, colleagues and peers. You will learn how to sharpen your listening skills; demonstrate empathy verbally and non-verbally, and build instant rapport with people you meet, especially people who are not like you!
Outcomes:
You will also learn how to move relationships from transactional to trust based, and invest in people’s “emotional bank account.”
Outcomes:
• Discover 7 proven & effective tools for building relationship, trust, and influence.
• Discover the '5 levels of listening' and understand why listening is crucial to building connection.
• Learn effective body language techniques to command attention and build rapport.
• Learn how to become a positive emotional influencer and take part in a ‘positive influencer challenge.’
• Learn how to elevate relationships from being ‘transactional’ to trust based.
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